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STAR-K has received reports from consumers that the Thermador integrated refrigerators and freezers listed below do not maintain proper cooling temperatures when set in Sabbath Mode:
T30IR | T30IF | T36IR | T36IF
Stores should consider not selling these models to consumers who require a Sabbath Mode.
Consumers who own one of these models and are experiencing issues should be directed to contact Thermador and open a service ticket. We ask that they forward that information to STAR-K at this address and we will follow up as needed.